Client Service Representative

Tucson, Arizona
GP
01/16/2023
Twin Peaks Veterinary Center
16.00  Hourly
14.00  Hourly
Full Time

Twin Peaks Veterinary Center is looking for an experienced receptionist to join our AAHA-accredited, 4 doctor practice. In this position you will utilize superior client service skills to their fullest - delivering the highest quality patient and client care. Candidate should be comfortable with computers, competent with multi-line phone systems, and enjoy working with the public. We are a fast paced facility and place emphasis on communication and team work. We are open evenings and weekends. We offer competitive compensation along with a comprehensive benefits package, Paid Time Off for full time employees, 401K, Continuing Education, generous pet care discounts and more. Core competencies will be tested and background check will be performed.

Our Culture and Values 

Here at Twin Peaks, our mission is to nurture the bond between people and animals by providing timely veterinary services to our clients and quality medicine to their pets in a friendly, comfortable atmosphere. We know how much you care about your pet and want to make sure you have access to skilled, compassionate veterinary professionals for everything from preventative wellness to urgent and emergency care. We love your pets too! Our experienced team offers quality veterinary services to the pets of our local Arizona communities of Tucson, Marana, Oro Valley, and surrounding areas. 

Education:

• High School Diploma or GED required

Experience:

• 1+ years experience in retail sales or customer service preferred

• Experience in a medical facility desired

Knowledge, Skills and Ability:

• Ability to provide effective customer service principles

• Basic knowledge of medical terminology

• Basic proficiency with a variety of computer programs including Microsoft Office Suite

• Basic written, verbal, and active listening communication skills

• Strong customer relations and interpersonal skills

• Exercises tact and diplomacy in dealing with sensitive issues and situations

• Prioritize work and handle a variety of tasks simultaneously, with frequent interruptions

• Strong organizational and time management skills

• Effectively and quickly responds to requests in a proactive manner

• Strong attention to detail and high level of accuracy